Terms and Conditions

Welcome to EngKenii, your trusted partner in English language education for adults and children. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before proceeding.

1. Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

  • "EngKenii," "we," "us," or "our": Refers to the English language school located at Kapodistriou 45, Rethymno 741 33, Greece.
  • "Services": Refers to all English language courses, programs, and related activities provided by EngKenii.
  • "User," "you," or "your": Refers to any individual or entity accessing or using our services.

2. Eligibility

Our services are available to individuals of all ages. By enrolling in our courses or accessing our website, you confirm that you meet the following conditions:

  • You are at least 18 years old, or you have obtained parental or guardian consent if you are a minor.
  • You agree to provide accurate and complete information during the registration process.
  • You are legally capable of entering into binding agreements.

3. Registration and Accounts

To enroll in our courses, you may need to create an account. By registering, you agree to:

  • Provide accurate and up-to-date information.
  • Maintain the confidentiality of your login credentials.
  • Notify us immediately if you suspect unauthorized access to your account.

EngKenii reserves the right to suspend or terminate accounts that violate these Terms and Conditions.

4. Payment and Fees

All course fees must be paid in advance unless otherwise agreed upon. By making a payment, you agree to the following terms:

  • Fees are non-refundable unless specified in our refund policy.
  • All payments are processed securely, and your financial information is protected.
  • We reserve the right to update course fees and payment terms at our discretion, with prior notice to users.

5. Cancellations and Refunds

You may cancel your enrollment in a course under the following conditions:

  • Cancellations made at least 7 days before the course start date are eligible for a full refund.
  • Cancellations made less than 7 days before the start date may be subject to a cancellation fee.
  • Refunds are processed within 14 business days of cancellation approval.

6. Intellectual Property

All content on our website and in our courses, including text, images, videos, and materials, is the property of EngKenii and protected by copyright laws. Users may not copy, distribute, or reproduce any content without prior written permission from EngKenii.

7. User Conduct

By using our services, you agree to:

  • Respect instructors, staff, and other students.
  • Use our materials and resources solely for personal, non-commercial purposes.
  • Refrain from engaging in disruptive or inappropriate behavior during classes.

EngKenii reserves the right to remove users who fail to adhere to these standards.

8. Limitation of Liability

While we strive to provide the best possible learning experience, EngKenii is not liable for:

  • Personal or academic outcomes resulting from participation in our courses.
  • Technical issues beyond our control that may affect access to online resources.
  • Any indirect or consequential damages arising from the use of our services.

9. Modifications to Terms

EngKenii reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page with a revised "Last Updated" date. Continued use of our services constitutes acceptance of the updated terms.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Greece. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Greece.

11. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us:

  • Phone: +30 2842 021312
  • Email: [email protected]
  • Address: Kapodistriou 45, Rethymno 741 33, Greece

Thank you for choosing EngKenii as your English language learning partner. We look forward to helping you achieve your language goals!